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ICICI Bank Is Down, Making Debit Card and UPI Transactions Fail for Many of Its Customers in India

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ICICI Bank is down and netbanking, debit card transactions, in addition to UPI transactions should not working for a lot of prospects in India. Many affected prospects have raised complaints towards the outage on social media. While a number of individuals are not in a position to make any transactions by way of ICICI Bank’s web banking service, a few of them should not even receiving a one-time password (OTP) for his or her transactions. It’s potential that that is due to a sudden improve in demand due to e-commerce gross sales; or it could possibly be another matter completely, which is able to play havoc with consumers attempting to make the most of these gross sales, as ICICI is among the greatest banks in India. At the time of writing, the ICICI Bank assist group is but to answer buyer complaints.

Update October 16, 7.50pm: ICICI Bank seems to have resolved the difficulty though some customers are nonetheless reporting error messages. Gadgets 360 has additionally contacted the financial institution, which has not given an official assertion on the matter.

As per the small print out there on downtime monitoring web site, preliminary experiences across the connectivity points with ICICI Bank cropped up within the morning, although the complaints reached a peak at round 1:30pm.

ICICI Bank web site is not accessible by many shoppers


Several affected prospects reported points with the ICICI Bank web site and its iMobile app on Twitter. In some situations, individuals weren’t in a position to obtain OTPs for his or her transactions. Similar has been the case with UPI and IMPS transfers. Some customers have additionally reported that the ICICI Bank servers have been down since Thursday night.


Gadgets 360 was in a position to independently confirm the problems reported by varied ICICI Bank prospects. The financial institution’s web site was even inaccessible on the time of submitting this story. We tried netbanking, debit card funds, and UPI funds on widespread websites platforms like Amazon, Swiggy, and Zomato, in addition to P2P UPI transfers, and acquired the next alert within the latter case: “No response from CBS”.

ICICI Bank didn’t instantly reply to a request for remark.

The outage of ICICI Bank comes on the time when Amazon has kicked off its Great Indian Festival sale. Under the sale, which is stay for Prime members and is starting for normal prospects from Saturday, prospects utilizing Amazon Pay ICICI card can avail extra cashback. Flipkart can be working its Big Billion Days sale on the similar time, which will even be affected in the same method. However, at this level, it isn’t clear if there may be any connection between the 2 occasions — whether or not it is due to Amazon sending a spike in demand, or if the financial institution has ended up taking part in spoilsport with the sale as a substitute.

Flipkart, Amazon have wonderful iPhone 11, Galaxy S20+ sale presents, however will they’ve sufficient inventory? We mentioned this on Orbital, our weekly know-how podcast, which you’ll subscribe to by way of Apple Podcasts, Google Podcasts, or RSS, obtain the episode, or simply hit the play button beneath.

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